Only you and your financial institution know what your code is — merchants aren't able to see it. Log in, choose Account Services > Travel Centre. Please note: Products offered by specific financial institutions and partners may vary. You can pay through your financial institution’s online banking site, or by taking advantage of our pre-authorized debit service, so your payments are made on time, every time. Mastercard is a registered trademark and the circles design is a trademark of Mastercard International Incorporated. Collabria MyCardInfo is a free account management tool provided by your Financial Institution. 1.855.341.4643 (Cardholder or Application Inquiries) are experiencing financial hardship as a result of the COVID-19 pandemic. However, if you paid using online banking, please call our Contact Centre at 1-888-597-6083 and a representative will be able to assist you. The payment cannot be processed without this form. As more and more credit unions expressed a desire for flexible solutions rather than one-size-fits-all programs, three companies — Desjardins, CO-OP Financial Services and AMC FS — formed a fresh, new company unburdened by constraints of the past. However, if you paid using online banking, please call our Contact Centre at 1-888-597-6083 and a representative will be able to assist you. One-on-one sessions and support groups are being conducted by phone or video communication (Zoom, Facetime, etc.). Collabria We are dedicated to the highest levels of member service and satisfaction. Enjoy a higher level of convenience and coverage with the SCU Collabria World Mastercard. View Global contacts. In App Purchase: Use your Conexus Mastercard on your iPhone, iPad or MacBook Pro to pay using a single touch, in any app that accepts Apple Pay. Frequently Asked Questions If you need to report a lost or stolen card or have any other questions regarding your Mastercard, please call 1-636-722-7111 or one of the toll-free numbers listed Email: ... Institution number: 849. CP 6417 SUCC Centre Ville If you paid using mycardinfo.com, contact Collabria Support at 1-855-341-4643—the number that appears on the back of your Mastercard. 2. We answer questions quickly and completely. Have a question about your card? Our innovative solutions are backed by an expert team of professionals committed to serving you and your members quickly, efficiently and effectively. Call Collabria Cardholder Services, 1.855.341.4643, when you: are unable to find the information you need, have a question about your account, are having difficulty with checking your account through MyCardInfo, have lost your card or. Mastercard SecureCode is a private code for your Mastercard account that gives you an additional layer of online shopping security. International Collect: The best way to avoid longer wait times on the phone is to use our online credit card management tool, MyCardInfo, for everyday activities such as: Thank you for your inquiry and we will be in touch shortly. ®The Collabria Mastercard is issued by Collabria Financial Services Inc. pursuant to a license from Mastercard International Incorporated. We have since found a new cc company and the experience has been so much better. CP 6300 SUCC Centre Ville FOR CARDHOLDER SUPPORT & SERVICE, PLEASE USE THE ABOVE CONTACT DETAILS. Collabria MasterCard credit cards have a customer service number on the back. Call our main number, 707.258.9080 for assistance. Please use the information below or visit your local credit union/financial institution for more help. Then you can change the PIN on your Collabria Mastercard by calling the PIN Now Service. Call 1-800-307-7309 in Canada. 1.855.341.4643. Collabria PO Box 82029 RPO Connaught Calgary, AB T2R 0X1. Cardholder Service Collabria PO Box 82029 RPO Connaught Calgary, AB T2R 0X1. Please contact your financial institution for more details. are having difficulty with checking your account through MyCardInfo, Viewing your current balance and available credit, Viewing your account statement online via eStatement, Viewing your card transaction history and pending transactions, Making one-time payments and setting up AutoPay. Important Phone Number: 24 hour Lost or Stolen Card Assistance: Collabria® Cards: 1-855-341-4643 Need information about SecureCode ®? are unable to find the information you need, have a question about your account, are having … COMPLAINT RESOLUTION. Make payments, view statements and more. Email: info@collabriacreditcards.ca. 1.647.252.9564, Lost or Stolen Cards Each company brought unique strengths that combined to form Collabria, a payment solutions provider created expressly to help credit unions gain the benefits of increased operational control and improved member relationships. info@collabriacreditcards.ca. If you have a specific question about your account, please call Cardholder Service. Copyright 2021. Mastercard doesn’t issue cards, but we can help you connect to your card issuer. Whether you want to learn more about Collabria or have a payments topic you’d like to discuss, our expert team is ready to help. With MyCardInfo, you can check current balances, review recent activities, verify the last payment made, make payments, view eStatements and more. PO Box 82029 RPO Connaught | Calgary, Alberta T2R 0X1 | Fax: 1.844.281.8327. When you sign up for fraud text alerts, Collabria will send you alerts directly to your mobile phone. Visa Payment Address Collabria Visa CP 6417 SUCC Centre Ville Montréal QC H3C 3L4. 1.855.341.4643 MyCardInfo is Collabria’s online account management tool where you can access account information 24/7. To ensure that your payment is processed correctly, make sure to include your statement remittance form. DO NOT include any personal or confidential information such as your credit card number, PIN or address in your comments. Lost or Stolen Cards: Within North America: 1 800 ROYAL ® 1-2 (1-800-769-2512) Outside North America: 514-218-2929 (collect) General Inquiries: PO Box 4402 Station A Toronto, ON, M5W 3V1 Within North America: 1 800 ROYAL ® 1-2 (1-800-769-2512) Outside North America: 416-974-7780 (collect) Mail. Please note that this email is not secure; it is for general inquiry only. Cardholder Service Collabria PO Box 82029 RPO Connaught Calgary, AB T2R 0X1 Mastercard and the Mastercard Brand Mark are Canada and U.S.: 1.855.341.4643 The SCU Collabria World Mastercard offers … Plus, it comes with the potential to earn reward points that you can use toward cash back, merchandise, trips, and more. How it works: A text message will be sent to your mobile phone when there is a suspicious transaction identified on your credit card account. 24/7 Cardholder Service, Canada and U.S.: You may be either asked to call Collabria (our Mastercard provider) or if you have an email or mobile phone number on file you will receive an email or text message to authenticate your card. MasterCard Payment Address Collabria MasterCard CP 6300 SUCC Centre Ville If you have a concern with our service, it should first be addressed at your Branch or through the Service Excellence Centre. Canada and U.S.: 1.855.341.4643. International Collect: 1.647.252.9564. New Collabria Mastercard card number b. At Collabria, we listen to your needs and develop customized solutions designed specifically for you and your members. Do NOT include your account information. *Standard text messaging rates apply. The overall rating of the company is 1.2 and consumers are mostly dissatisfied.. Please note that this email is not secure; it is for general inquiry only. suspect that your card was stolen. If Collabria notices irregular activity on your Visa card, particularly from out of country, they may put a stop on your card. Credit Cards. GO. Call Collabria Cardholder Services, 1.855.341.4643, when you: To mail a payment, please use the addresses below. are unable to find the information you need. You now have access to the latest online tools and services like the MBNA Mobile App and Apple Pay. International Collect: 1.647.252.9564, Email: If you have a question regarding your credit card login to our online credit card management tool, MyCardInfo or call us at 1-855-341-4643. Cambrian has partnered with Collabria to offer our members a top suite of Cambrian Credit Union Mastercard credit cards. Montréal, Quebec H3C 3L2. If you paid using mycardinfo.com, contact Collabria Support at 1-855-341-4643—the number that appears on the back of your Mastercard. The SCU Collabria FlexRate Mastercard offers a customized credit line and interest rate to benefit your lifestyle and spending habits. For Bill Payments: Your CUETS Financial credit card has been replaced with an MBNA credit card. Collabria Credit Cards was first mentioned on PissedConsumer on Nov 28, 2018 and since then this brand received 7 reviews.. Collabria Credit Cards ranks 73 of 187 in Cards category. Call Collabria at 1.855.341.4643 or visit the My Card Info website. Comprehensive travel protection 3, price protection 2, and additional reward points are just a few of the elite-level benefits to enjoy. Transit number: 97114. Here’s how: 1. MasterCard Payment Address Collabria MasterCard CP 6300 SUCC Centre Ville //  Website Design and Development by Spinutech, Website Design and Development by Spinutech. Cardholder Service Collabria PO Box 82029 RPO Connaught Calgary, AB T2R 0X1. When calling PIN Now, you will be prompted to enter your: a. Application Inquiries: Paying online is the most convenient way to make payments on your account. Cardholder Service: Montréal, Quebec H3C 3L4, Mastercard Payment Address Cardholder Service Like other contact centers, ours is receiving a high volume of inquiries from cardholders needing our assistance. You can PIN your new Collabria Credit Card Product by calling PIN NOW: 1.844.788.2725. 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